Effective Date: 11/16/04
Privacy Policy for Real Info, Inc. Website
This privacy statement discloses the privacy practices of Consolidated Analytics, Inc. operating through its websites. If you have questions or concerns regarding this statement, please contact our Customer Service department at: info@real-info.com, 1.888.815.5618 (Option 2) or mail to 1 MacArthur Place, Ste 100, Santa Ana, CA 92707.
Information Collection and Use
Real Info, Inc. collects information at various points on this site, including personally identifiable information. Real Info, Inc. obtains personally identifiable information, such as contact information (ie: name, mailing address, e-mail and phone number) by companies that refer users to our website. We may also require credit card account information to secure purchases made by users.
We collect this information in order to conduct business, improve our site's performance and functionality, service and support our users, and notify users about changes in our business
If you choose not to provide us information, you may not be granted access to some or all of the pages on this website.
Please note that to search Real Info, Inc. website on property owner's name, you must be a paid subscriber. Please see Registration below.
Registration
In order to use this website either as a free trial user or paid subscriber you are required to complete an online registration form. We may use this information to contact you about your use of the site and any orders, submissions or inquiries you have made. The free trial registration form includes name and contact information, such as telephone number and e-mail address. After the completed online form has been submitted, a temporary account will automatically be created. We use the e-mail address provided on the registration form to send a one-time only account activation e-mail containing details about the temporary account and also a link to our site to log in and activate the temporary account.
The subscription registration form includes name and contact information, such as telephone number and e-mail address. You are also required to select a subscription package and indicate your billing information, including billing address, credit card type, and account number, in order to process payment for the subscription purchased. Once the billing information has been verified, the account request is approved and automatically created.
You are responsible for maintaining password secrecy. Do not share your password with any other person. Change your password regularly to minimize the possibility of unauthorized access to your account.
Order Fulfillment
Clients may choose to order products electronically from our site. Completed orders are accessible only to the client placing the order, and require a valid user ID and password.
Cookies
A cookie is a text-only string that gets entered into the memory of your browser. We use cookies as a form of authorization and to provide you a more customized browsing experience while you are on our site. The information in the cookie does not contain any personally identifiable information about you. Access to this site will be denied if your browser's cookies are disabled.
Our site may contain links to other sites that may use cookie technology. We do not have access to or control over these cookies.
Log Files
We track IP addresses and navigation patterns when we monitor site traffic. We use this information to improve the structure, content and general usability of our website. Information from log files are not linked to any personally identifiable information.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.
Data Sharing
When purchasing a subscription, we will share information about our clients with service providers who facilitate payment for products and services purchased on this website. These service providers are not permitted to use any PII for secondary purposes.
Links
This website contains links to other sites, but Real Info, Inc. assumes no responsibility for the privacy practices of these sites. Please note than when you click on one of these links you are moving to a new website. We encourage you to read the privacy policies of these sites as their privacy policies may differ from ours.
Security
Real Info, Inc. takes reasonable precautions to protect users' information, whether it is collected off-line or through the website.
All of our users' information is maintained in a secure computer environment. Employees are granted access to this information only on a need-to-know basis to service users' accounts. Access by employees is password protected, and employees are advised that the information to which they have access is sensitive and must be protected.
Real Info, Inc. requires full 128-bit Secure Socket Layer (SSL) Encryption during purchase processes.
Updating Your Information
Subscribers can use our "Account Information" feature to review and/or edit their current profile, which includes name, company name, mailing address, phone number, e-mail address and change an account password. All other information can be updated by contacting our office directly. Free trial users can access and correct their account profile by contacting Real Info, Inc. at:
Real Info, Inc.
Attn: Account Services
1 MacArthur Place, Ste 100, Santa Ana, CA 92707
1.888.815.5618 (Option 2)
E-mail:info@real-info.com
Opt Out
Subscribers may cancel their account(s) with Real Info, Inc, by contacting our office directly by phone, e-mail or postal mail.
Real Info, Inc.
Attn: Account Services
1 MacArthur Place, Ste 100, Santa Ana, CA 92707
1.888.815.5618 (Option 2)
E-mail:info@real-info.com
Changes in Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by e-mail, or by means of a notice on our homepage.
Contact
If you have any questions regarding our privacy policy you may contact us at the following address:
Real Info, Inc.
Attn: Account Services
1 MacArthur Place, Ste 100, Santa Ana, CA 92707
1.888.815.5618 (Option 2)
E-mail:info@real-info.com
Note: Contractual commitments vs. our general Privacy Policy may occasionally carry conflicting provisions and in such instances the contractual commitments would prevail.